FAQ's

Home / FAQ's

Frequently Asked Questions

What is a domain name?

A domain name, a series of textual characters that identifies a specific IP address, uniquely identifies a website on the Internet. Domain names locate businesses, organizations, or other entities on the Internet. Domain names are easy to remember, easy to type alternatives to obscure URL's that you receive with website hosting services. Using a domain name allows you to receive more visitors, less bounced emails, and the chance to make a lasting impression on the Web.

I don't have a website yet, why should I register a domain now?

Domain names are going at the rate of more than 200,000 a month. Registering your domain name now ensures your ownership of the domain name that may not otherwise be available when you want it. Once registered, that domain name is yours (provided that the registration and renewal fees are paid each year). You can hold onto it, use it, sell it or lease it.

How can I find out if the domain name I want is still available?

Sri Web Tech provides a domain name search engine that can instantly tell you whether or not the name is available. If a domain name is available, you will be given the option to register it. If a domain name is already registered, we offer the option to backorder the domain name, giving you a chance at purchasing it when it expires.

What characters are allowed in a domain name?

Regardless of the extension, all domain names must follow the same character rules... You can use letters (abc), numbers (123) and dashes/hyphens (---). Spaces are not allowed and the domain can't begin or end with a dash. A little known fact is that you CAN have multiple dashes right next to each other. (e.g. domain--names.com) Opened up a few more possibilities?

How long will it take to register my domain name?
Your domain name is registered in a matter of minutes, provided the registration form is filled out correctly.
How can I make sure my registration information is secure?

Your registration is submitted via our secure form. This form encrypts all of your registration information, ensuring the security of your transaction.

Once my domain name is registered, can anyone else take it?

Your domain name is registered in your name. So long as it has active DNS entries, all the required fees are paid and it's not in breach of any law, nobody else can either use it or take it without your consent.

What if I misspelled my domain name?

Be VERY careful when registering your domain name. Once you purchase your domain, the order is non-refundable.

How can I be sure the domain name I requested has been registered to me?

You will receive an email confirmation of your domain name registration once it is complete. You can also login into your account and see that your name has been added to your account management area.

How long is my domain name valid?

You have the option of registering your domain name for 1-10 years. If you select 1 year, your name will be need to be renewed annually in order to remain valid. If you select multiple years, your name will remain valid until that period is up.

Can I sell my domain name that I registered?

Yes, once you register the domain name, it is yours to sell or do what you want with, provided all the required fees are paid and it's not in breach of any law.

What is website hosting?

Website hosting is a service that allows you to upload and store your site's HTML documents and related files on our web server. Our server then makes the files available on the Internet for viewing by the public.

How do I pick a hosting plan?

When picking a website hosting plan, you need to have an idea of what you want to do with your website, plus factor in a bit of room for growth. Is your website large or are you hosting a large number of images and/or videos? If so, you need a package with a larger disk space allocation. Do you expect to receive high volumes of traffic to your website? If so, you need a package that gives you more bandwidth.

Can I upgrade my hosting account?

Yes, you can upgrade your hosting account at any time. All you need to do is login into your account and select the hosting upgrade that you would like.

How do I update my website?

To update your website, you will need an FTP program. There are several great free programs available online, such as CuteFTP and FileZilla. If you already have an FTP program, you simply FTP into your account and upload your new or updated html files in public_html folder.

What do I name the main page of my website?

You can name the individual files whatever you like, but your main page must be called index.html or index.htm for it to be the first page people see when they load your website.

Can I track how many people visit my website?

Yes! With your website hosting plan, you will have access to in-depth website statistics including daily visitors, monthly visitors, website referrers, search engine visitors (and the keywords they searched for to find you!), plus much more. Stats also include graphical charts, making it easy for you to see how you are doing with a quick glance.

Can I use PHP, MYSQL on my website?

Yes! You can use PHP, MYSQL on your website.

How do I login to my hosting control panel?

You can login to your website hosting control panel by www.yourdomain.com/cpanel

How do I get additional support?

You can contact us by visiting our contact page.
Or you can reach our support staff via telephone:
(020) 6529-3141 (10.30am to 6.30pm. Sunday Closed)
24/7 Support - +91 98814-68987