For Web Hosting Accounts
All new web hosting accounts are covered by a 30 day money back guarantee. If you become dissatisfied with our services at any point within the first 30 days of holding an active account, we will issue a 100% refund of your money unless otherwise specified at, or prior to, the time of purchase.
For Web Hosting Renewals
Your web hosting account will renew on due service period. There will be no refunds for renewals. You can cancel your service before date of renewal.
For Domain Names
All domain names sales are final at the time of purchase or renewals You are the sole owner of any domain names registered through our services upon payment in full. Should you decide to leave our service for another provider,domain names are transferable after 60 days from date of registration. Domain Registration or renwewal do not qualify for any refund. No refunds for domains with spelling mistakes or any other issues.
All are VPS are covered by a 30 day money back guarantee. If you become dissatisfied with our services at any point within the first 30 days of holding an active account, we will issue a 100% refund of your money unless otherwise specified at, or prior to, the time of purchase. All renewals after 30 money back window are nonrefundable.
For Dedicated server
All dedicated servers hold no refund policy and all sales are final.
For Web Designing/Development
In case any client is not completely satisfied with our services we can provide a refund within 90 days from the date of installation of the Project. The final refunds will be made after deducting the GST and the Hourly charges for the work completed by us.
Due to Transaction Failure / Twice Deduction
If you facing transaction failure issue then please check your bank account for any deduction, if you not find any deduction then you can try again to pay for that invoice otherwise you just submit support ticket with bank statement to follow that issue. In case you paid Twice for one transaction, then please open a support ticket or mail us to check the issue and the one transaction amount will be refunded via same source within 30 working days.